Coronavirus measures

News

Coronavirus measures

 

Our team is ready to welcome you in a safe way! This is what you can expect from us:

 

  1. We adhere to the guidelines of the RIVM (the Dutch National Institute for Public Health and the Environment) and Koninklijke Horeca Nederland. In brief: We keep a distance of 1.5m, wash our hands regularly, clean our most used elements regularly, ensure enough ventilation, cough and sneeze according to the guidelines, and our employees stay at home if they have any symptoms. We expect our hotel guests to adhere to these guidelines as well. Multiple disinfection options are available to be used freely on all floors in the hotel.
  2. Making a reservation: You book a room online via our website. You fill in your personal details and pay for your stay in the online platform. The terms and conditions of your booking can be found in your booking confirmation.
  3. Checking in: You will receive the key card of your room at reception. We kindly request that you keep 1,5 m distance from other guests.
  4. Checking out: To avoid contact you check out and pay any outstanding amounts in the online platform. You deposit the key card in the appropriate box upon departure.
  5. Breakfast: Breakfast is not included in the room price. This can be booked for € 16.50 per person. We use time slots to avoid crowds at breakfast. This will be discussed with you at check-in. When using the breakfast buffet, we ask you to keep 1.5 meters distance with other guests.
  6. Lunch/dinner: We offer an adapted menu for lunch and dinner.
  7. Lounge/terrace: Our lounge and terrace are open for you. We have ensured that there is enough space between the tables and chairs.
  8. Meetings: Our meeting rooms are available and can be booked. Contact us for more information via meeting@hoteldelftcentre.nl.
  9. Payments: We do not accept cash. We recommend that you make your payments online. If this is not possible, you can pay with your debit or credit card upon arrival.
  10. Cleaning: Our housekeeping team adheres to the guidelines of the Dutch National Institute for Public Health and the Environment (RIVM) when cleaning your room. They ensure that your room has been disinfected before use. During your stay, there will be housekeeping service on request. If you want to use our housekeeping service, please ask at the reception.
  11. Visit: The hotel rooms are only accessible to hotel guests with a reservation.
  12. Should you feel ill during your stay, we kindly request to inform reception (preferably by telephone). Our employees will discuss the steps that need to be taken.

 

Stay safe!